Some thoughts and opinions on ITIL v3 Foundation

After recently sitting a course and exam for ITIL v3 Foundation, I thought it would be a good idea to reflect on some of the topics covered while they are fresh on my mind, and to also provide good future references.

I will try to cover the topics the exam requires you to know in order to pass, I’ll try to write an easy to understand guide, as when I was researching for specifics I was often overloaded with information and found it quite difficult to understand, hopefully I can target those that want a quick and brief introduction.

I will organise all my posts under a resources page, which should link out to the relevant articles, to keep it nice and tidy