Digital learnings and other such nonsense…
ITIL v3 Foundation Certification
The ITIL v3 Foundation is a fairly comprehensive qualifcation in service management and requires the student to have a basic understanding of the broad syllabus and guidelines. The content can often be quite heavy, so I’ve decided to try and document some of my findings whilst studying, and to attempt to make a really dumbed down guide for the beginner to follow
Service Lifecycle
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
[...] ITIL v3 Foundation Certification [...]